Email Notifications

Skyvia provides email notification functionality, which you can enable on your profile page.

Enabling Email Notifications

Email notifications are disabled by default. To enable them, log in to Skyvia. Click User icon in the top right corner of the page and then click Profile.

Profile view

Switch to Email Notifications tab and select a notification option that better meets you needs. You can choose whether to send notifications to an account email or to some other emails. You may enter several emails separated by semicolons. To disable email notifications, select Don’t send notifications.

Email Notifications tab

Notification Events

Currently, Skyvia sends email notifications in the following cases:

  • When an integration package fails to execute completely (no records are loaded successfully).
  • When an export package fails to export records from one or more objects.
  • When a backup package fails to backup data from one or more objects or fails completely.

Notification Frequency

In order not to spam your email address with a large number of notifications, Skyvia sends an email notification once per hour. Even if several packages fail within an hour, Skyvia will send a notification only for the first one.

Besides, if a package is scheduled to run more often than once per day and fails multiple times, Skyvia will send only up to one notification per day for a package.