Reply is a sales engagement platform that helps you automate and scale multichannel outreach, so you can generate more leads, acquire new customers and grow revenue faster.

Data integration: Skyvia supports importing data to and from Reply, exporting Reply data to CSV files and replicating Reply data to relational databases.

Backup: Skyvia Backup does not support Reply.

Query: Skyvia Query supports Reply.

Reply-Specific Features and Limitations

Skyvia has the following limitations for Reply:

  • In the Data Integration product, Reply connections are supported only for packages, which use a new data integration runtime.

    Make sure that the Use new runtime checkbox is selected on the tab bar if you want to use Reply in your package.

  • Skyvia supports DML operations for such Reply objects:

    INSERT, UPDATE, DELETE: CampaignSteps, Contacts, WebhookSubscriptions.

    INSERT, UPDATE: Campaigns.

    INSERT: CampaignContacts.

  • Skyvia supports Replication with Incremental Updates for such Reply objects: Campaigns, Contacts, WebhookSubscriptions.

  • Skyvia does not support Synchronization for Reply.

  • Campaigns object. When importing data to the Campaigns object, in addition to the required columns, you need to specify at least one column from the Settings group.

    Please note that the Settings column group is not returned when reading the Campaigns table, however, it is used during import.

    Skyvia supports the following stored procedures for the Campaigns objects:

    call StartCampaign (:campaign_id)

    call PauseCampaign (:campaign_id)

    call ArchiveCampaign (:campaign_id)

  • CampaignContacts object. You can delete a Contact from the Campaign via the following stored procedure:

    call RemoveContactFromCampaign(:campaign_id,:email)

  • You can create a new contact and relate it to the existing campaign using the following stored procedure:

    call CreateAndPushContactToCampaign(:CampaignId, :Email, :FirstName, :LastName, :Company, :City, : Phone, :CustomFields)

    The CustomFields field values have to be provided in the array format, for example

    [{"key": "CustomField1", "value": "CustomFieldValue1"},{"key": "CustomField2", "value": "CustomFieldValue2"}]

Custom Fields

Custom fields are currently supported only for the Contacts and CampaignContacts objects in the form of a CustomFields array column.

Reply Connections

To create a connection to Reply, you simply need to enter your API Key. To start creating a connection, follow the below steps:

  1. Click +NEW in the top menu.
  2. Click Connection in the menu on the left to open the Select Connector page.
  3. In the opened pane, click Reply.
  4. In the Connection Editor page, specify a connection name that will be used to identify the connection.
  5. Enter your API Key.

    Connection Editor window

  6. Use the Test Connection button to make sure that the connection is successful and then click Create Connection.

    API Key — REST API key used for connecting to Reply.

Receiving Reply API Key

To get your Reply API Key, perform the following steps:

  1. Sign in to Reply.
  2. Click Settings in the toolbar.
  3. Click API Key in the menu on the left.
  4. Copy yor private Api Key.

    Reply API Key

Supported Actions and Actions Specifics

Reply connector supports the following actions: