Zoho Inventory

Zoho Inventory is a cloud inventory management software for growing businesses with order management, end-to-end tracking, warehouse management, etc., developed by ZOHO Corporation.

Data Integration: Skyvia supports importing data to and from Zoho Inventory, exporting Zoho Inventory data to CSV files, replicating Zoho Inventory data to relational databases, and synchronizing Zoho Inventory data with other cloud apps and relational databases.

Backup: Skyvia Backup supports Zoho Inventory.

Query: Skyvia Query supports Zoho Inventory.

Zoho Inventory-Specific Features and Limitations

Some of the Zoho Inventory tables store complex structured data. These are the following tables: Invoices, Bills, ItemAdjustments, PurchaseOrders, SalesOrders, TransferOrders. For example, an invoice or a purchase order can have several lines. Skyvia represents this information in such tables as a JSON field LineItems. Here is an example of the LineItems field value from the Invoice table:

    "documents": [],
    "item_id": "369175000000122053",
    "is_combo_product": false,
    "account_id": "369175000000000388",
    "account_name": "Sales",
    "sku": "",
    "salesorder_item_id": "",
    "project_id": "",
    "time_entry_ids": [],
    "expense_id": "",
    "expense_receipt_name": "",
    "name": "ServiceItem",
    "description": "sample description",
    "item_order": 0,
    "bcy_rate": 148.92,
    "rate": 148.92,
    "quantity": 1,
    "unit": "kg",
    "discount": 0,
    "tax_id": "369175000000044076",
    "tax_name": "Tax_our",
    "tax_type": "tax",
    "tax_percentage": 15,
    "item_total": 148.92,
    "tags": [
        "tag_option_id": "369175000000085213",
        "is_tag_mandatory": false,
        "tag_name": "testTag",
        "tag_id": "369175000000000333",
        "tag_option_name": "option1"
    "item_custom_fields": [],
    "item_type": "sales_and_purchases"

For user convenience, lines of these objects are also available as separate records via read-only tables with names containing LineItems suffix, like InvoiceLineItems, BillLineItems, etc. They allow you to view these lines in a tabular form with Query, export them to CSV with Export, import them from Zoho Inventory to another cloud application or database, where these lines should be stored in a separate table, etc.

Since these tables (that have the LineItems suffix in their name) are read-only, they are not available in Import packages as a target or in Synchronization packages. To modify lines of an invoice, expense, etc., you need to provide values in JSON format for the LineItems field of the corresponding main table — Invoices, Bills, etc. For example, to import invoices from a CSV file to Zoho Inventory, you need to specify invoice lines in the JSON format, like in the example above, in one of the CSV file columns, and import this file to the Invoice table. You need to map the LineItems field of the Invoices table to this column of the CSV file.

The tables with the LineItems suffix in their name are available in backup packages, but you cannot restore data in these tables as they are read-only. Since they store the same information as the LineItems field of the corresponding main tables, you do not actually need to backup them. All the information in *LineItems tables is present in the corresponding main tables, and you can backup and restore data in the main table only.

Skyvia has the following limitations for Zoho Inventory:

  • The following objects are not supported in Skyvia: TaxGroup, ShipmentOrders, PurchaseRetrieves.
  • Not all objects support all the DML operations for data import. TransferOrders, ItemAdjustments, InvoiceCreditsApplied objects support only INSERT and DELETE operations and do not support the UPDATE operation. The Organizations object supports INSERT and UPDATE and does not support DELETE.

By default, Zoho Inventory has a limit of 1000 API calls for a day and 60 calls for a minute. Performing backup, replication, or querying all the data from various objects may quickly use all the API calls available. For example, querying LineItems field values uses additional requests.

Zoho Inventory Connections

When creating a Zoho Inventory connection, simply log in with Zoho Inventory. The OAuth authentication token is stored on the Skyvia server. Your Zoho Inventory account login and password are not stored on the Skyvia server.

To create a Zoho Inventory connection, perform the following steps:

  1. Click +NEW in the top menu.
  2. Open the Select Connector page by clicking Connection in the menu on the left.
  3. In the opened pane, click Zoho Inventory.
  4. In the Connection Editor page, specify a connection name that will be used to identify the connection.
  5. In the Data Center list, select your Zoho Inventory data center location to connect to: US, Europe, India, China or Australia.

    Connection Editor window

  6. If you have multiple organizations in your Zoho Inventory account, enter the numeric id of the organization to connect to in the Organization Id box. See how to find it below.
  7. Optionally, you can select the Suppress Extended Requests checkbox to reduce the number of API calls. However, beforehand read more about this option below.
  8. Click Sign In with Zoho.
  9. In the opened window, enter your Zoho Inventory email and click the Next button.

    Zoho Sign In window

  10. Enter your Zoho Inventory password and click the Sign In button.

    Zoho Sign In window

  11. In the opened window, click Accept to allow Skyvia to access data in your Zoho account.
  12. The refresh token is generated.

    Connection Editor window 2

  13. Click the Create Connection button to create the connection.

Getting Organization Id

To find your organization ID, in your Zoho Inventory account click Settings near your company profile icon in the top right corner.

Settings button

Then, in the settings, click Organization Profile.

Zoho Inventory Settings

In the organization profile, you can find your organization id in the header.

Zoho Inventory Organization Profile

Suppressing Extended Requests

For some objects, Zoho Inventory API returns only part of the fields when querying multiple records. In order to query values of additional fields, Skyvia performs additional extended requests. Such API requests can be performed for each record of such object. However, this can decrease performance and significantly increase the number of API calls used.

To reduce the number of API calls, you can select the Suppress Extended Requests checkbox. However, please note that some of the fields in such objects will not be available in Skyvia (will return empty values) even if they have values in Zoho Inventory because Zoho Inventory API does not return them without extended requests.

Supported Actions and Actions Specifics

Zoho Inventory connector supports the following actions: